Rest assured, our security deposit is fully refundable, eliminating any concerns about unjust deductions. Only in rare instances of theft, loss, or severe damage will there be deductions made to fairly compensate. You can relax knowing that your deposit will be refunded within 72 hours after our team retrieves the products and assesses them at the warehouse.

Renting works similar to borrowing money from a bank and verifying your profile, aiming to safeguard the business against the risk of users not returning the rented items or failing to meet their monthly rental obligations.

Post KYC is completed, we ensure swift delivery within 3 days, including installation at no extra cost. Quick delivery, free installation- it cannot get more hassle-free than this! However for AC units, additional charges may apply.

Our in-house team of experts assess each unit of every product received back and ensure they pass through a 25 step meticulous quality check process. Every item is as good as new when they are delivered to your house to add that mojo! Not satisfied or need a replacement? We have you covered! When you choose renting with us, ou choose the freedom to have the best. Just raise a request, and we'll have it replaced within 3 days. Plus, we waive off rental charges for those unused days.

We've got you covered with all payment methods - whether it's card, net banking, or UPI, just take your pick from our convenient options on our mobile app or website; simply log in and make your payment! Invoices are issued on the 30th of each month, and we'll notify you via SMS, email, and Whatsapp when it's ready, along with a payment link for instant payment using various methods. Late fees kick in on the 40th day. To keep things hassle-free and ensure timely payments, we highly recommend opting for our auto-debit feature.

Yes, we offer relocation services for rented products both within the city and outside the city, where we are operable. The best part? We relocate items absolutely free of charge, so that you have the freedom to make your next move hassle free.

Hey there! If you ever need to wrap up your subscription early on the Rentomojo app, no worries! We understand life can throw some curveballs!! Just head over to your dashboard and hit that 'close subscription' button. Now, if you decide to call it quits before the contract's up, we've got you covered. We'll gladly take back the stuff you rented, but we'll need to charge you for 1 Month's rent as an early closure fee. That's because we're taking on the risk of not finding someone else to rent out to on short notice.